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Website care plans

Website maintenance, so you never have to think about your site.

We host it, watch it, back it up, update it and make your small changes every month. You run the business. Care plans start at €39 a month and run month to month.

  • From €39/mo
  • Month to month
  • Changes included

Sound familiar?

  • “My site went down and nobody told me.”

    Our fixUptime monitoring is on every plan, so a drop gets seen. Response time is 3 working days, 48 hours or 24 hours, depending on the plan.

  • “I updated a plugin and something broke.”

    Our fixWe handle the updates and keep off-site backups, so there is always a version to go back to.

  • “I can't remember who has the passwords.”

    Our fixYour domain and accounts stay in your name. At handover we set up the hosting and the monitoring, and you know where everything lives.

  • “Changing one line of text takes weeks.”

    Our fixEvery plan includes time for changes each month. Send us an email or a WhatsApp and it gets done within your plan's response time.

  • “The site got hacked, or it fills with spam.”

    Our fixSecurity updates and off-site backups come with every plan. If something gets in, there is a clean copy to restore from.

  • “I have no idea how my site is doing.”

    Our fixGrowth and Store plans include a monthly speed and SEO check and a report in plain words.

Pick a plan.

Prices are per month and exclude VAT where it applies. Billed monthly in advance, by card or SEPA direct debit.

  • Essential

    €39/mo

    A simple site that mostly needs to stay online.

    • Hosting, SSL and uptime monitoring
    • Weekly off-site backups
    • Security and updates
    • 30 minutes of changes a month
    • Reply within 3 working days
    Ask about Essential
  • Good fit for most business sites

    Growth

    €119/mo

    A business site that should keep improving.

    • Everything in Essential
    • Daily off-site backups
    • 2 hours of changes a month
    • Monthly speed and SEO check
    • Monthly report in plain words
    • Reply within 48 hours
    Ask about Growth
  • Store

    €199/mo

    A Shopify store where downtime costs sales.

    • Everything in Growth
    • Shopify theme and app checks
    • 3 hours of changes a month
    • Sales and conversion view in the report
    • Reply within 24 hours
    Ask about Store

Care plans on their own run month to month, with no minimum term. Hosting, SSL and uptime monitoring are on every plan.

The plans side by side

Care plans compared
What you getEssentialGrowthStore
Price per month€39€119€199
Hosting, SSL and uptime monitoringIncludedIncludedIncluded
Off-site backupsWeeklyDailyDaily
Security and updatesIncludedIncludedIncluded, plus Shopify theme and app checks
Changes included each month30 minutes2 hours3 hours
Monthly speed and SEO checkNot includedIncludedIncluded
Monthly report in plain wordsNot includedIncludedIncluded, with a sales and conversion view
Response time3 working days48 hours24 hours

Getting a new site too? Ready to open puts Care Essential together with a Website Launch and a Google profile (€1,090, then €39/mo). Get found includes Care Growth (€3,490, then €409/mo). The Essentials monthly plan (€390/mo) already includes care, local SEO and your Google profile.

What a monthly report looks like.

Growth and Store plans come with a report each month. This is a sample, so you can see what you would read.

Monthly care report

yoursite.example · One month

Example, demo data
Uptime
99.98%
Backups
30 of 30 daily
Updates applied
6
Speed score (mobile)
92 / 100
Changes made
1 h 20 of 2 h

In plain words

Everything ran normally this month. We updated six plugins, swapped the opening hours and replaced one photo. Next month we suggest compressing the three largest images.

All figures are invented for this example. Real reports use your own numbers.

How it starts.

  1. Step 1

    At handover

    We move the hosting and accounts into your name and add the site to our monitoring.

  2. Step 2

    First month

    We go through the site, the backups and the updates, and tell you what we found.

  3. Step 3

    Every month after

    Growth and Store get the monthly report. You send changes by email or WhatsApp whenever you need them.

Not included.

  • Changes beyond your monthly time: €55 an hour, and we tell you before we start.
  • Unused time. It does not roll over to the next month.
  • Paid plugins and apps. You pay those directly.
  • Ads.

Site built elsewhere?

Care plans start when we hand over a site we built. If someone else built yours, we look at it first and tell you honestly whether we can take it on and what it would cost. Until we have looked, there is no price and no promise.

Questions.

Can I cancel a care plan?

Yes. A care plan on its own runs month to month with no minimum term. If care comes inside a monthly plan such as the Essentials plan, that plan's own terms apply: a 3-month minimum, then month to month.

What counts as a change?

Small jobs you would normally ask a web person for, such as swapping a photo, editing a text, updating opening hours or a price. We count them in time, against your monthly allowance. Bigger jobs like new pages or a redesign get a written quote first.

What if I need more time than my plan includes?

Extra time is €55 an hour. We tell you before we go over and wait for your yes. Unused time does not roll over.

Who owns the site and the domain?

You do. The domain, hosting account and data stay in your name, and we work through access you can remove.

Do you look after WordPress sites?

The Store plan is built around Shopify. For WordPress and other platforms we look at the site first and tell you whether we can look after it.

How fast do you reply?

Essential gets a reply within 3 working days, Growth within 48 hours and Store within 24 hours. Uptime monitoring runs on all three.

Keep reading.

Let’s talk about your project

Tell us a little about your business. We’ll reply by email to set up a short call.

What the call gets you

  • An honest look at where you are today.
  • What we would do first, and why.
  • A clear price or range.
What do you need?

Fixed quote within 48 hours · Accounts stay in your name

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